Customer Testimonials

What were the circumstances that caused you to look for a legal adviser?

Moving home

How did Robert Selwyn help you?

Very efficient in responding to emails and communicating what was happening going the extra mile.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing
Hertfordshire
What were the circumstances that caused you to look for a legal adviser?

Selling and buying a property

How did Robert Selwyn help you?

His thoroughness, patience (with his picky clients....) he was always there for us in stressful times and responded to our every inquiry immediately. He had done the conveyancing for me on another property a few years ago, when I got the same excellent attention and service. We even on one point went against his advice (which was our mistake, in hindsight...) but he was fine about it.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can't think of any improvement
Kent
What were the circumstances that caused you to look for a legal adviser?

I needed a will drawn up

How did Robert Selwyn help you?

Yes - Robert is very patient and thorough

Have you seen the outcome you were hoping for?

Yes
London
What were the circumstances that caused you to look for a legal adviser?

We were selling our property and buying a new house. I had used Robert’s before when selling a flat and it was an easy choice to ask him to do the conveyancing for our purchase and sell.

How did Robert Selwyn help you?

Robert is knowledgeable, which of course is expected of a solicitor- but he is very approachable, flexible, hard working and I am always impressed with his quick turnaround in communication, making himself always available. He is of calm nature and always gives sound advice whilst remaining professional and impartial.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

It might be useful to submit a simple document with timings,costs, responsibilities explained during the house purchase/ sell process, ie what to pay and when; a document showing the balance of due costs at an early stage with timings (with any further costs agreed tbc); how mortgage balance will be settled ( we weren’t sure if we had to do something) - just to clarify that the solicitor does this.
Hertfordshire
What were the circumstances that caused you to look for a legal adviser?

I was buying and selling a property.

How did Robert Selwyn help you?

Robert had carried out the conveyancing.

Have you seen the outcome you were hoping for?

Yes, both the buying and selling transactions have completed successfully.

What could they have done better?

No
Middlesex
Please provide a brief comment about your experience with Robert

Very prompt and professional
What were the circumstances that caused you to look for a legal adviser?

House Purchase.

How did Robert Selwyn help you?

With my house purchase.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing
Essex
What were the circumstances that caused you to look for a legal adviser?

Purchasing a property.

How did Robert Selwyn help you?

Helped with the purchase of the property and transfer of share of freehold.

Have you seen the outcome you were hoping for?

Yes all completed.

What could they have done better?

No, Robert was extremely helpful throughout the process despite some difficult times with the sellers solicitor
London
What were the circumstances that caused you to look for a legal adviser?

Purchasing the freehold.

How did Robert Selwyn help you?

I really didn't know what I was doing and he guided me all the way. Robert clearly and patiently answered all my questions and believe me I had many. Because of the concise way in which he answered the questions I felt 100% confident in everything he did and believe me there was a point when 3 solicitors were dealing with the process and Robert was the only one who appeared to know the legal process without fault and had to pick the other 2 solicitors up on a number of points and did so with clarity. He was professional at all times. I would totally recommend him to others and if and when I need his service again, I will definitely use him.

Have you seen the outcome you were hoping for?

Absolutely yes, I am now the owner of the freehold.

What could they have done better?

Nothing.
London
What were the circumstances that caused you to look for a legal adviser?

I was looking for an efficient and responsive solicitor to help with a smooth conveyancing process.

How did Robert Selwyn help you?

Robert was available from the initial enquiry about charges and the process. He was able to answer all my questions and reassure me he had the knowledge and ability to make the process stress free. I found Robert to be remarkably thorough and he kept me informed throughout the process. Any delays we had, which were minimal, were due to the vendors solicitor being unable to answer the questions. When he was off Steph was available and he let me know in case there were queries in his absence. I would whole heartedly recommend Robert.

Have you seen the outcome you were hoping for?

Yes .

What could they have done better?

I can’t think of anything at all. His follow up was exemplary, communication, pricing etc There were no hidden costs either!
London
What were the circumstances that caused you to look for a legal adviser?

First time house buyer.

How did Robert Selwyn help you?

Excellent advice as solicitor from the outset. Very quick responses and always acted in our best interest with no interest in prolonging the process to make more money.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

If I was being picky I’d say Sometimes the technical language was unclear but when I requested clarification it can immediately.
Middlesex
What were the circumstances that caused you to look for a legal adviser?

Purchase and Sell of property.

How did Robert Selwyn help you?

Sound advise Trustworthy Understanding and patient.

Have you seen the outcome you were hoping for?

And more Robert was there for us every step of way.

What could they have done better?

Nothing perfect in every way
Hertfordshire
What were the circumstances that caused you to look for a legal adviser?

Buying a new home.

How did Robert Selwyn help you?

Robert dealt with the sale and purchase of our properties with professionalism and gave us reassurance every step of the way. He explained all the legalities in a way we clearly understood... excellent service.

Have you seen the outcome you were hoping for?

The outcome was perfect.
Hertfordshire
What were the circumstances that caused you to look for a legal adviser?

For the purchase and sale of home.

How did Robert Selwyn help you?

By carrying out all the required legal matters to deal with the sale and purchase of our home.

Have you seen the outcome you were hoping for?

Most definitely.

What could they have done better?

Robert provided the exact service required and to a very high standard.
Middlesex
What were the circumstances that caused you to look for a legal adviser?

I required the services of a Conveyancer, whom I could rely upon in the future on related matters. My immediate need was to have a re-mortgage application and lease extension undertaken .

How did Robert Selwyn help you?

The process was explained well, and he allowed me the time to ask questions, not entirely related to the matter at hand, but has satisfied me that he would be able to take care of the instruction when the time comes.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. We communicated efficiently by e-mail, phone and face to face for the same fee.
Middlesex
What were the circumstances that caused you to look for a legal adviser?

Buying a complicated property.

How did Robert Selwyn help you?

I used him as he has experience with commercial and residential. He was always available for me and I always knew if he would be out of the office.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

The sellers solicitor was rather difficult so I had to be heavily involved
What were the circumstances that caused you to look for a legal adviser?

Flat purchase.

How did Robert Selwyn help you?

Very thorough and patient. Response rate excellent. Was able to provide efficient long distance service via email involving many scanned documents.

Have you seen the outcome you were hoping for?

Yes. Purchase completed.
What were the circumstances that caused you to look for a legal adviser?

Buying and selling properties.

How did Robert Selwyn help you?

Provided a very professional service. I received prompt replies to any quiet ones or concerns that I had. Hey co tinier to chase the other solicitors who were delaying matters. All matters dealt with in a very expeditious manner.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I was entirely happy with my legal firm and I could not ask for better service
London
What were the circumstances that caused you to look for a legal adviser?

Buying a property.

How did Robert Selwyn help you?

Robert and his team were always very quick to respond, and all matters were dealt with efficiently. He was happy to take time to explain and clarify things, as well as offer practical and pragmatic advice. Much appreciated!.

Have you seen the outcome you were hoping for?

Yes, we achieved a positive outcome, and in the best-case-scenario timelines.
London
What were the circumstances that caused you to look for a legal adviser?

Recently, my husband and I required a solicitor to help us in the purchase of a new property. We were not able to commission our usual firm, as there was a conflict of interest with our vendor using the same solicitor; so we asked our Estate Agent if there was anyone he could recommend, and he gave us two names. We checked out both solicitors websites and made the final choice to go with Mr Robert Selwyn LLB (Hons); on the basis that his details recorded (among many other subjects) that he worked for the elderly and incapacitated. My husband had been chronically ill for some years and we were both impressed to find this an extra feature of Mr Selwyn's work on his webpage.

How did Robert Selwyn help you?

We were not to be disappointed, Mr Selwyn came to our home for the first appointment, put us both at our ease, talked us through the up to date procedures of buying and selling a property and the up dating of our Wills; he was very patient and kind and most helpful in answering our endless list of questions. All future appointments were held in his office, where he was just as attentive, polite and courteous and was always willing to explain the finer details.

Have you seen the outcome you were hoping for?

Mr Selwyn made the whole process so much easier for us with his friendly manner, always keeping us informed throughout and treating us as individuals and not just a couple purchasing a property!.

What could they have done better?

To be honest in this instance, under all the given circumstances, I don't think Mr Selwyn could have done anything better (we were always well informed and listened to). I shall certainly be commissioning his services again in the future.
Middlesex
What were the circumstances that caused you to look for a legal adviser?

Purchase of a property.

How did Robert Selwyn help you?

(1) Robert Selwyn made himself available to answer all our questions, at all times. (2) His explanations were always clear. (3) His proactiveness and quality of his work allowed us to navigate complex administrative and legal waters relatively easily and achieve our goals in time and budget.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Robert and his team exceeded expectations, so my advice is to keep the same level.
London
What were the circumstances that caused you to look for a legal adviser?

I purchased a buy-to-let flat.

How did Robert Selwyn help you?

He did all the conveyancing work.

Have you seen the outcome you were hoping for?

Yes.
London
What were the circumstances that caused you to look for a legal adviser?

House purchase.

How did Robert Selwyn help you?

House transfer.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing as exchanged & completed on set dates
London
What were the circumstances that caused you to look for a legal adviser?

Sale of Properties and a dispute regarding a financial matter.

How did Robert Selwyn help you?

Robert Selwyn has at all times been knowledgeable, helpful and efficient in dealing with all my legal matters, and I have been very happy with his services, and should the need arise in the future I would have no hesitation in asking for his help again.

Have you seen the outcome you were hoping for?

Yes.
Hertfordshire
What were the circumstances that caused you to look for a legal adviser?

Selling a property.

How did Robert Selwyn help you?

Understood all the aspects of leasehold giving exceptional advise on how to manage the process, with clear concise deadlines.

Have you seen the outcome you were hoping for?

YES.

What could they have done better?

Hard to improve here. Always was available to answer questions, even when on holiday via email.
Hertfordshire
What were the circumstances that caused you to look for a legal adviser?

We were moving house.

How did Robert Selwyn help you?

He did our conveyancing for us.

Have you seen the outcome you were hoping for?

We have successfully bought and sold thanks to Roberts help and advice.
Middlesex
What were the circumstances that caused you to look for a legal adviser?

selling a property and redeeming 2 mortgages.

How did Robert Selwyn help you?

This a brilliant firm of solicitors. I just picked them from the Internet and used them (solcr: Robert Selwyn) to redeem 2 mortgages as well as pay for a few related issues. The transactions took a long time due to delays from my purchasers, but Mr. Selwyn was patient, encouraging and always answered my emails within minutes! This firm is to be highly recommended. Joyce.

Have you seen the outcome you were hoping for?

Transaction complete, all well.

What could they have done better?

Robert Selwyn was excellent, could not have wished for better, especially as I just picked him out of the yellow pages
Kent
What were the circumstances that caused you to look for a legal adviser?

Selling property.

How did Robert Selwyn help you?

Provide services for sale of property, and general legal advice.

Have you seen the outcome you were hoping for?

Property has successfully completed.

What could they have done better?

Honestly can't think of anything.
Hertfordshire
What were the circumstances that caused you to look for a legal adviser?

Selling a few of our Buy to let properties, we also received advice on our Wills which required updating.

How did Robert Selwyn help you?

Robert Selwyn is very approachable and easy to discuss things through both with a solicitors point of view and also a practical down to earth element as well when trying to advise us appropriately.

Have you seen the outcome you were hoping for?

We recently exchanged and are due to complete shortly on one of our properties. Our wills have been updated and we are now looking at Power of Attorney issues as well.

What could they have done better?

Personally I think Robert always offers both professional advice and advice as a friend to us. He has been our family solicitor for a number of years and always given us the right advice, even though it might not necessarily be in agreement with what I was hoping to hear on every occasion.
Hertfordshire
What were the circumstances that caused you to look for a legal adviser?

Moving property.

How did Robert Selwyn help you?

Robert arranged all the legal elements of our purchase.

Have you seen the outcome you were hoping for?

Yes.
London
What were the circumstances that caused you to look for a legal adviser?

Dispute between the ex partner of my deceased ex husband re the property he had lived in for 30 years, twelve with her. The mortgage was in her name only although my ex husband had always paid it and maintained the property, whih she walked away from in 1995.

How did Robert Selwyn help you?

Gave advice & wrote letters.

Have you seen the outcome you were hoping for?

Property sold & I received the sum of money I asked for.

What could they have done better?

Nothing really, awkward situation where the lady in question didn't at first want to involve a solicitor, then when she did her solicitor wasn't very helpful.
London
What were the circumstances that caused you to look for a legal adviser?

Buying a house.

How did Robert Selwyn help you?

Robert Selwyn was excellent - He pushed all items forward and responded to any queries promptly (including on days when he was not working!), always kept us fully up to date on progress, was very helpful in escalating any issues wherever necessary and helping us interpret various documentation, and very easy to get on with! Excellent client service - Thank you Robert!.

Have you seen the outcome you were hoping for?

We have now completed.
London
What were the circumstances that caused you to look for a legal adviser?

We were moving house. Selling our old property and extending the lease while purchasing a new property.

How did Robert Selwyn help you?

He represented us in our sale and purchase.

Have you seen the outcome you were hoping for?

We have now moved into our new house, everything is now complete.

What could they have done better?

I cant think of anything that would have improved our service. Communication was brilliant, Robert was very approachable, was happy answer all our questions, and explained everything to a level we understood. He was very efficient and everything was completed as quickly as possible.
Northamptonshire
What were the circumstances that caused you to look for a legal adviser?

Moving House.

How did Robert Selwyn help you?

Robert was both professional and courteous and through his outstanding service he was able to take a lot of the stress away from us moving house.

Have you seen the outcome you were hoping for?

yes.
Hertfordshire
What were the circumstances that caused you to look for a legal adviser?

Wanted to buy a property for improvement and sell-on. In the event, a rising market meant that it was let for 6 months in original purchased condition and then re-sold.

How did Robert Selwyn help you?

Made all the processes easy to understand and was particularly quick and efficient.

Have you seen the outcome you were hoping for?

Matter satisfactorily concluded with no cause for complaint.

What could they have done better?

This was almost the perfect transaction - all emails were answered virtually by return and were in plain easy-to-understand English
Essex